Log repairs in under 30 seconds.
Eliminate messy paper pads and counter delays. FixDeck combines barcode intake, digital glass signatures, visual pattern locks, and automated SMS updates into one unified ticket.
Ticket #1842 · In Diagnostics
Counter Speed & Precision
Stop making customers wait at the front counter.
Every second saved at intake keeps customers happy, reduces queue frustration, and puts the device in the technician's hands faster.
Instant IMEI / Serial Intake
Scan the device barcode or IMEI with any standard USB or Bluetooth scanner. FixDeck auto-matches device brand, model, warranty status, and past repair jobs.
- ✓ Instant repeat customer match
- ✓ Detects previous warranty claims
- ✓ Carrier lock & storage specs
Android Pattern Lock Canvas
No more scribbling pattern locks on scrap paper or stickers. Draw the pattern on your touchscreen during check-in, saved securely to the ticket for bench testing.
- ✓ Interactive 3x3 touch canvas
- ✓ Encrypted alphanumeric passcode vault
- ✓ Audit logged access for privacy
Digital Glass Signatures
Customers sign their intake terms, data loss liability waivers, and quote approvals directly on the counter screen. Fully paperless, legally binding, and stored forever.
- ✓ Paperless intake & pickup waivers
- ✓ Data backup agreement sign-offs
- ✓ Embedded in PDF invoices
Drag-and-Drop Repair Calendar
Coordinate technician capacity and promise times with complete clarity. Filter by technician, view by Day, Week, or Month, and spot overdue jobs before the customer calls.