Stop playing phone tag for device passcodes.
Capture touch gesture unlock patterns on an interactive 9-dot canvas, store encrypted PINs in a masked vault, and give bench technicians instant access to test screens, cameras, and sensors.
How many hours does your bench lose waiting for a customer to call back with their pattern?
Over 45% of Android devices (Samsung Galaxy, Google Pixel, Motorola) use gesture patterns instead of numeric PINs. In legacy repair shops, technicians scribble crude drawings on paper sticky notes or let devices sit idle on shelves until the customer calls back.
FixDeck embeds an HTML5 touch vector canvas directly into the intake screen. Customers simply swipe their unlock pattern with a fingertip. The exact connected node sequence is saved cleanly to the repair ticket for the workbench.
Eliminate 100% of Paper Notes
No loose sticky notes falling off device screens or getting mixed between workbenches.
Full Pre & Post QA Testing
Technicians immediately verify touch digitizers, front cameras, and microphones.
Enterprise-grade customer credential privacy.
Customers hand over their phones with personal photos, banking apps, and sensitive emails. FixDeck protects your repair shop from liability with rigorous security controls.
Masked PIN Display
Numeric PINs and passwords appear as `••••••` across all general screens. Staff cannot casually glance at customer credentials from across the counter.
Audit-Logged PIN Reveal
Clicking "Reveal PIN" records an immutable event in the MongoDB audit log: technician ID, timestamp, and ticket number. Absolute accountability if an issue arises.
Auto-Purge on Pickup
Configure automatic deletion of passcodes the moment a ticket transitions to "Delivered & Paid". Zero residual credentials stored long-term in your database.