Predictable flat plans. Zero per-ticket fees.
Never get penalized for fixing more devices or hiring front-desk staff. Every FixDeck subscription includes continuous cloud updates, automated daily backups, and free data migration assistance.
Starter
Solo ShopSolo Technician / Mobile Van / Boutique Kiosk
Billed monthly ($290/yr if annual)
1 Location included
3 Staff seats included
150 Repairs / month
- ✓ 1 Store Location included
- ✓ 3 Active Staff seats included
- ✓ 150 Repair tickets / month
- ✓ 30-second rapid intake counter
- ✓ Customer CRM & device history registry
- ✓ Visual repair calendar view
- ✓ Basic parts inventory tracking
- ✓ Invoicing & cash/card POS payments
- ✓ Customer self-service tracking page
- ✓ Standard email support (24h SLA)
Storefront Pro
Busy StoreBusy Independent Repair Shop (1–5 Workbenches)
Billed monthly ($690/yr if annual)
1 Location included
10 Staff seats included
UNLIMITED Repairs / month
- ✓ 1 Store Location included
- ✓ 10 Active Staff seats included
- ✓ UNLIMITED monthly repair tickets
- ✓ Android 3x3 pattern lock & passcode vault
- ✓ Digital estimates with 1-click glass sign-off
- ✓ Wholesale auto-PO sync (MobileSentrix, etc.)
- ✓ POS cash till reconciliation & drawer floats
- ✓ Trade-in & pre-owned buyback module (A–D)
- ✓ Warranty engine & Return-to-Vendor (RTV)
- ✓ Stripe Terminal & Square Reader connectivity
- ✓ 50 Monthly SMS notification credits included
- ✓ Automated 5-star Google review generator
- ✓ QuickBooks Online & Xero two-way sync
- ✓ Staff rostering, time clock & commissions
- ✓ Priority email & live chat support
Multi-Store
Chains & Franchises2+ Store Chains & Growing Franchise Networks
Billed monthly ($1,290/yr if annual)
2 Locations included (+$49/extra)
25 Staff seats included
UNLIMITED Repairs / month
- ✓ 2 Store Locations included (+$49/mo extra store)
- ✓ 25 Active Staff seats included
- ✓ UNLIMITED monthly repair tickets
- ✓ Everything in Pro plan included
- ✓ Multi-store real-time inventory visibility
- ✓ Inter-store stock transfer & transit verification
- ✓ Cross-store warranty claim settlement ledger
- ✓ Franchise network royalties & management fees
- ✓ Store quality review audit checklists
- ✓ Strict per-store employee access scoping
- ✓ 150 Monthly SMS notification credits included
- ✓ REST API access & developer webhooks
- ✓ Dedicated account manager & migration assistance
Operating 10+ store locations or corporate repair depots?
We provide custom high-volume licensing, dedicated Slack bench support, custom ERP integrations (NetSuite, SAP), SSO authentication, and tailored SLA contracts.
Compare plans side by side.
Every capability engineered into FixDeck, mapped transparently to each operational tier.
| Capability / Feature | Starter ($29) | Pro ($69) | Multi-Store ($129) |
|---|---|---|---|
| Store Capacity & Users | |||
| Store Locations Included | 1 Location | 1 Location | 2 Locations (+$49/extra) |
| Staff User Seats | 3 Seats | 10 Seats | 25 Seats |
| Monthly Repair Tickets | 150 Tickets | Unlimited Tickets | Unlimited Tickets |
| Customer & Device CRM | ✓ Included | ✓ Included | ✓ Included |
| Visual Repair Calendar | ✓ Included | ✓ Included | ✓ Included |
| Workbench & Inspections | |||
| 30-Second Rapid Intake | Standard | Advanced | Advanced |
| 9-Dot Android Pattern Lock | — | ✓ Included | ✓ Included |
| Masked Passcode Vault & Logs | — | ✓ Included | ✓ Included |
| Paperless Glass Signatures | — | ✓ Included | ✓ Included |
| Digital Estimates with 1-Click Approval | — | ✓ Included | ✓ Included |
| Thermal Barcode Label Printing | — | ✓ Included | ✓ Included |
| Parts, POS & Commerce | |||
| Parts Inventory Tracking | Basic Stock | Advanced Serialized | Multi-Store Sync |
| Wholesale Auto-PO (MobileSentrix/Gadgets) | — | ✓ Included | ✓ Included |
| Integrated POS (Stripe & Square) | Cash/Card Manual | Terminal Sync | Terminal Sync |
| Till Cash Float & Drawer Reconciliation | — | ✓ Included | ✓ Included |
| Trade-In & Buyback Counter (A–D) | — | ✓ Included | ✓ Included |
| Warranty Engine & Defective RMA/RTV | — | ✓ Included | Cross-Store Settlement |
| Automation & Enterprise Controls | |||
| Twilio SMS Notification Credits | Pay-as-you-go | 50 / month | 150 / month |
| Automated Google Review Requests | — | ✓ Included | ✓ Included |
| QuickBooks Online & Xero Two-Way Sync | — | ✓ Included | ✓ Included |
| Staff Rostering, Punch Clock & Commissions | — | ✓ Included | ✓ Included |
| Inter-Store Stock Transfers | — | — | ✓ Included |
| Franchise Royalties & Quality Audits | — | — | ✓ Included |
| REST API & Webhooks | — | ✓ Included | ✓ Included |
| Support SLA | Email (24h) | Priority Email/Chat | Dedicated Manager |